Privacy Policy

Last updated June 29, 2026

This Privacy Policy explains how Xpert (“Xpert”, “we”, “us”, or “our”) handles information when you use our website, tools, and services (together, the “Service”). By using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.

Information we collect

We collect only what we need to run the Service:

Account information. When you create an account or sign in, we collect identifiers such as your name, email address, and the identifier provided by your sign-in method.
X account data. If you connect your X (formerly Twitter) account, you authorize us, through X’s official sign-in, to access information needed to provide the Service, such as your public profile, your posts, and engagement metrics. We do not receive your X password.
Content you provide. Drafts, prompts, settings, and anything else you enter into the Service.
Billing information. If you purchase a paid plan, payments are handled by a third-party payment processor. We receive limited details such as your plan and payment status, but we do not store your full card number.
Usage and device data. Basic technical information your browser sends automatically, such as approximate location, device and browser type, and how you interact with the Service, collected to keep it secure and working.

How we use information

To provide, operate, and maintain the Service.
To draft, schedule, analyze, and publish content at your direction.
To process payments and manage your account and plan.
To respond to your requests and provide support.
To monitor, secure, debug, and improve the Service.
To comply with law and enforce our Terms of Service.

How we share information

We do not sell your personal information. We share it only as needed to run the Service:

Service providers. Reputable third parties that provide hosting, infrastructure, payment processing, and similar functions, acting on our behalf and bound to protect your information.
X. When you connect your X account and direct us to act, the relevant content is sent to X to carry out your request.
Legal and safety. Where we reasonably believe disclosure is required by law or necessary to protect rights, safety, or the integrity of the Service.
Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this Policy.

Connecting your X account

X is a separate platform operated by X Corp. Your use of X is governed by X’s own terms and privacy policy, which you should review. We are not responsible for X’s practices, and we cannot control how X handles data once it is on its platform. You can disconnect your X account at any time from your account settings or by revoking access within X.

Cookies

We use cookies and similar technologies that are necessary to sign you in, keep your session secure, and remember your preferences. You can control cookies through your browser, though some features may not work without them.

Data retention

We keep your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Security

We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, or to object to or restrict certain processing. You can exercise these rights, or delete your account, by contacting us at contact@xpert.so. We will respond as required by applicable law.

International users

The Service may be operated from, and your information processed in, countries other than the one in which you live. Those countries may have different data protection rules. By using the Service, you consent to this processing.

Children

The Service is not directed to children under 18, and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.

Changes to this Policy

We may update this Policy from time to time. When we do, we will revise the date above. Changes are effective when posted, and your continued use of the Service means you accept the updated Policy.

Contact

Questions about this Policy or your information? Email us at contact@xpert.so.